Insights are essentially fresh knowledge that comes in the form of new and often surprising solutions, often to a known problem. Insights typically do not follow from an analytical process where we break down what we know into parts and then put it back together. Solving a problem using insights requires cognitive restructuring and reinterpreting one’s view of the problem.
— From …using the LEGO Serious Play method by Per Kristiansen and Robert Rasmussen

The Correct Sarah Connor

If The Terminator were set in today’s world, the movie would have ended after four and a half minutes. The correct Sarah Connor would have been identified with nothing but a last name and a zip code—information leaked last year in the massive Equifax data breach.
— From In cyberwar, there are no rules: Why the world desperately needs digital Geneva Conventions. by Tarah Wheeler, Foreign Policy magazine, Fall 2018

"They are the only experts"

Expertise is unfashionable right now, partly because our society is not very good at understanding who is expert at what, so we give too much power to some people and not enough power to others. […]

Sadly, we don’t see residents as experts. This is a critical and corrosive mistake. Of course, they certainly are not experts in how to reduce greenhouse gases, or pave roads, or pick bike routes. They should not be picking beams for a bridge.

But citizens of a city do know how the built environment makes them feel, and how they would like to feel.

They are experts in how increasing taxes will stress them out. They are experts in hidden secrets of their streets and alleys. They are experts in the amenities they want for themselves and their family. They are the only experts. Their expertise should be respected.”

From Most Public Engagement Is Worse Than Worthless by sustainability consultant Ruben Anderson, August 6, 2018

"But I don't want your hope"

Adults keep saying: ‘We owe it to the young people to give them hope.’

But I don’t want your hope. I don’t want you to be hopeful. I want you to panic. I want you to feel the fear I feel every day. And then I want you to act.
— Greta Thunberg, 16, to the World Economic Forum, Davos, Switzerland (transcript)

Thunberg continues,

Solving the climate crisis is the greatest and most complex challenge that Homo sapiens have ever faced. The main solution, however, is so simple that even a small child can understand it. We have to stop our emissions of greenhouse gases.

Either we do that or we don’t.

…A small window in which to act

The excruciating power of Zweig’s memoir lies in the pain of looking back and seeing that there was a small window in which it was possible to act, and then discovering how suddenly and irrevocably that window can be slammed shut.
When it’s too late to stop Racism, According to Stefan Zweig, The New Yorker, June 22, 2018
Smart people are beginning to understand the size of the problem, but they haven’t yet figured out the timing; they haven’t yet figured out that the latest science shows that this wave is already breaking over our heads.
— Bill McKibben, 2010, on climate change. Eaarth, p 51
The true debate lies in the solutions and in mobilizing the social and political will to act upon our knowledge. Deciding not to act is a choice itself, and one that we cannot correct later. The time to act is always now. Because the longer we wait, the worse the outcomes will be.
— Climate scientist Andrea Dutton, in Axios, Special report: A 30-year alarm on the reality of climate change

Thirty-eighth and Bulloch

“We write these strategic white papers, saying things like ‘Get the local Sunni population on our side.’ Cool. Got it. But, then, if I say, ‘Get the people who live at Thirty-eighth and Bulloch on our side,’ you realize, man, that’s fucking hard—and it’s just a city block. It sounds so stupid when you apply the rhetoric over here. Who’s the leader of the white community in Live Oak neighborhood? Or the poor community? ‘Leader of the Iraqi community.’ What the fuck does that mean?”
Patrick Skinner, a former CIA operative turned Savanna, Georgia police officer, as quoted in The Spy Who Came In from the Cold, New Yorker, May 7, 2018, by Ben Taub