Contradictory, confusing, inaccurate

“The destructive power of the press becomes even more marked when spread with new technologies. In the 1850s, the telegraph confronted Americans with a steady stream of virtually instant information: contradictory, confusing, overlapping and inaccurate, it scrambled and intensified the political climate. Today, social media is doing the same. At its heart, democracy is a continuing conversation between politicians and the public; it should come as no surprise that dramatic changes in the modes of conversation cause dramatic changes in democracies themselves.”
The Violence at the Heart of Our Politics, by Joanne B. Freeman. New York Times, September 7, 2018. Ms. Freeman is a historian who studies American political violence.
“Kids will never lie to you about whether something’s fun or not.”
From Brick by Brick: How Lego Rewrote the Rules of Innovation and Conquered the Toy Industry by David Robertson and Bill Breen (2013), a work of business journalism detailing the near collapse and eventual renewal of the LEGO group. Brick by Brick is cited as being one of the best case studies about a large corporation ‘listening to its customers’ and returning to its core purpose and values to find the path forward after suffering self-inficted wounds. The full quote/context is: “Today, LEGO regularly engages children in the process of character development, storytelling, and providing feedback on new playset ideas. ‘LEGO has a great expression for why they listen to kids when developing new toys…Mads Nipper, the former head of marketing and product development, liked to say, ‘Kids will never lie to you about whether something’s fun or not.’”

Link/reference: Gaps and flaws in the traditional boundaries of our work

This is a good writeup of my ideas about creating new norms of practice in the cultural sector. (…I had kind of forgotten that I had put these ideas together so clearly!)

Gaps and Flaws in the Traditional Boundaries of Our Work, (PDF) summary of my presentation/discussion by Janus Boye.

  • What it means to be a professional in an epoch of accelerating change.

  • The Big Frikin’ Wall that stands between us / our organizations and the work we should be doing in society.

  • The “inner dialogue” we all have with the norms/expectations of our professional disciplines.

  • The “handoff” between different sectors of society.

  • The taboos around activism (“we have been miseducated…”).

Link to U.N. Museum TEDx talk

For the convenience of some new collaborators, I dumped the video and transcript of my 2016 TEDx talk about the Museum for the United Nations onto a convenience page here:

https://usingdata.com/tedx

Perhaps unsurprisingly, the theme of top-down & bottom-up change, cultural institutions as catalysts for the know-how and creativity of others (rather than the instution as an exclusive/proprietary authority), and citizen participation is still relevant (and a largely unfulfilled vision) today.

Only a void

Like the Russians in 1917, we live in an era of rapid, sometimes unacknowledged, change: economic, political, demographic, educational, social, and, above all, informational. We, too, exist in a permanent cacophony, where conflicting messages, right and left, true and false, fash across our screens all the time. Traditional religions are in long-term decline. Trusted institutions seem to be failing.

Techno-optimism has given way to techno-pessimism, a fear that technology now controls us in ways we can't understand. And in the hands of the New Obscurantists — who actively promote fear of illness, fear of nuclear war, fear of death, dread and anxiety are powerful weapons.

The supporters of the New Obscurantism have also broken with the ideals of Americas Founders, all of whom considered themselves to be men of the Enlightenment. Benjamin Franklin was not only a political thinker but a scientist and a brave advocate of smallpox inocula-tion. George Washington was fastidious about rejecting monarchy, restricting the power of the executive, and establishing the rule of law. Later American leaders - Lincoln, Roosevelt, King-quoted the Constitution and its authors to bolster their own arguments.

By contrast, this rising international elite is creating something very different: a society in which superstition defeats reason and logic, transparency vanishes, and the nefarious actions of political leaders are obscured behind a cloud of nonsense and distraction. There are no checks and balances in a world where only charisma matters, no rule of law in a world where emotion defeats reason—only a void that anyone with a shocking and compelling story can fill.

The New Rasputins, Anti-science mysticism is enabling autocracy around the globe, by historian Anne Applebaum. The Atlantic, February 2025.

Looking in the wrong place

But … by the mid-2000s, there still were no real digital books. The Rocket eBook was too little, too early. Sony launched the eink-based Librie platform in 2004 to little uptake. Interactive CD-ROMs had dropped off the map. We had Wikipedia, blogs, and the internet, but the mythological Future Book—some electric slab that would somehow both be like and not like the quartos of yore—had yet to materialize. Peter Meirs, head of technology at Time, hedged his bets perfectly, proclaiming: “Ultimately, there will be some sort of device!”

And then there was. Several devices, actually. The iPhone launched in June 2007, the Kindle that November. Then, in 2010, the iPad arrived. High-resolution screens were suddenly in everyone’s hands and bags. And for a brief moment during the early 2010s, it seemed like it might finally be here: the glorious Future Book.

Yet here’s the surprise: We were looking for the Future Book in the wrong place. It’s not the form, necessarily, that needed to evolve—I think we can agree that, in an age of infinite distraction, one of the strongest assets of a “book” as a book is its singular, sustained, distraction-free, blissfully immutable voice. Instead, technology changed everything that enables a book, fomenting a quiet revolution. Funding, printing, fulfillment, community-building—everything leading up to and supporting a book has shifted meaningfully, even if the containers haven’t. Perhaps the form and interactivity of what we consider a “standard book” will change in the future, as screens become as cheap and durable as paper. But the books made today, held in our hands, digital or print, are Future Books, unfuturistic and inert may they seem.

[…] Our Future Book is composed of email, tweets, YouTube videos, mailing lists, crowdfunding campaigns, PDF to .mobi converters, Amazon warehouses, and a surge of hyper-affordable offset printers in places like Hong Kong.

For a “book” is just the endpoint of a latticework of complex infrastructure, made increasingly accessible. Even if the endpoint stays stubbornly the same—either as an unchanging Kindle edition or simple paperback—the universe that produces, breathes life into, and supports books is changing in positive, inclusive ways, year by year.
The ‘Future Book’ Is Here, But It's Not What We Expected, by Craig Mod. Wired, 20 December 2018.

What Are We Missing? Libraries and AI

Computers In Libraries 2025. Leslie Weir and Claire McGuire on stage with Erik Boekesteijn on the video link, Washington, DC. CC-BY

Updated March 30, 2025 at 4:27pm EST.

(Notes and references are at the bottom of the post.)

What Are We Missing? Libraries and AI? (Google Slides or pdf) was my short provocation for the March 27th Computers in Libraries keynote panel.

I made the following 5 assertions regarding the library sector’s response to AI.

  1. At the heart of librarianship is a Jeffersonian/Franklinian bond between a librarian and a citizen.*
    This bond serves a profound purpose in democracy & human rights.

  2. AI, developed by/for narrow, private/governmental interests, drives a wedge between librarian, citizen, and democracy.
    We are in the midst of a cultural revolution, not yet usefully recognized by public intellectuals, that cuts at the heart of our Jeffersonian/Franklinian bond. AI is one of the drivers of, and characters in, this revolution.

  3. We are only investigating a small subset of AI’s scope and impact.
    As we try to understand the impact of AI on our societal purpose, we are making a “thinking error” that restricts our vision: We are primarily considering AI as an assistive technology that helps with our standard modus operandi, which is only a small subset of AI's consequences for librarianship and democracy.

  4. We are misjudging the speed of AI’s emergence and the intentions of its primary owners.
    AI is emerging fast — more quickly than institutions can typically react; Big Tech has unprecedented power/wealth and a poor track record vis-a-vis culture, democracy, and human rights.

  5. We have an obligation to intervene on behalf of our Jeffersonian/Franklinian purpose.
    We have the nascent skills, community, and mandate to act, as well as a history of involvement in issues of societal importance.

Action is critically important. See the link below for more info about a "23 Things" for AI.

* For readers not steeped in the lore of American librarianship, Benjamin Franklin is credited as the inventor of the free lending library. Thomas Jefferson advanced the idea that a well-educated and informed populace was essential for the success of a democratic republic.)

Notes and references

Program

Program description (CIL 2025 website), featuring Claire McGuire (IFLA), Leslie Weir (Director of Libraries and Archives Canada and president elect of IFLA), Erik Boekesteijn (National Library of the Netherlands), and me.

Get involved — 23 Things

My Slides

What Are We Missing About AI? (Google Slides or pdf)

References for the slides

Matrix Diagram (above)

  • This is the chart I showed to illustrate how we’re primarily talking about AI as an “assistive” technology — basically as an individual/office productivity tool, while more-or-less ignoring AI that has a higher level of cognitive ability/utility or a broader scope of societal impact. Here’s the full chart in various manifestations on Google Sheets.
    I used the following resources to come up with these hierarchies,

Other works referenced and cited

Anything else? Feel free to ask!! (Link to my contact me page.)

“Let’s face it, the universe is messy. It is nonlinear, turbulent, and chaotic. It is dynamic. It spends its time in transient behaviour on its way to somewhere else, not in mathematically neat equilibria. It self-organises and evolves. It creates diversity, not uniformity. That’s what makes the world interesting, that’s what makes it beautiful, and that’s what makes it work.”
Donella Meadows, Thinking In Systems: A Primer. Chelsea Green Publishing, 2008. Page 181. Via Kate Raworth's Doughnut Economics.

A lunchpail job

I've learned one thing over these last 9 years — and I was glib at best and probably dismissive at worst about this: The work of making this world resemble one that you would prefer to live in is a lunchpail f**king job, day in and day out, where thousands of committed, anonymous, smart, and dedicated people bang on closde doors and pick up those that are fallen and grind away on issues until they get a positive result.

And even then they have to stay on to make sure that result holds.

So the good news is I'm not saying you don't have to worry about who wins the election. I'm saying you have to worry about every day before it and every day after. Forever.

…Although, I am told that at some point the sun will run out of hydrogen.
Jon Stewart, What Jon learned while he was away, The Daily Show. 15 February, 2024. "9 years ago" refers to 2015, the year Steward left his job as host of The Daily Show.

TIME names MuSo one of the World's 100 Greatest Places for 2024

TIME Magazine has named MuSo, the Museum of Solutions, one of the World's 100 Greatest Places for 2024.

Congratulations to my beloved (brave, visionary, foolhardy, loving, stubborn :) MuSo colleagues — and the kids and community who keep it real there, every day.

MuSo is in good company here. Fifty-one cultural and nature/heritage destinations in 31 countries are named in TIME's list, among them are the Putep ‘t-awt nature trail and whale observatory in Quebec, Canada; the Ivomo Tea Cooperative in Gisakura, Rwanda; and the Bab Al Salam Mosque in Muscat, Oman.

These are marvelous destinations indeed! But for my own part, as I've said before, I'm a little uncomfortable with these kinds of honors. They can feel arbitrary and superficial, and there are always hundreds of other extraordinary places, projects, and communities, all over the world, that will never get the recognition and support they deserve.

Also, as part of MuSo's founding team, I know our blind spots and skeletons-in-the-closet all too well: If only the reviewers knew too…LOL! My lips are sealed!

That being said, little winks of recognition like TIME's Greatest Places list provide a kind of validation that is incredibly useful to the teams and founders/funders who leap into the void, almost literally*, to start and sustain risky projects like MuSo.

It's scary — a vulnerable feeling — to create a startup venture of any kind, let alone one that seeks to reach so deeply, and so publicly, into the "now" and futures of young people. A billion decisions must be made, often quickly and in a vacuum of expertise and evidence, and it can be hard to tell which decisions are consequential or costly, right or wrong, until long after the moment has passed. Successes often feel quiet and fleeting, while mistakes can be public and harsh.

And a new concept like MuSo is an uncertain proposition for visitors and community too: What is this strange, new place? What will be expected of me? What will I do there? How will it make me feel?

So the editorial imprimatur of TIME — really every sliver of evidence that something new is heading in a good direction — really does help to give founders, funders, teams and communities some confidence that the bold new thing they're creating together makes sense at some level.

That's half the battle, as far as I'm concerned: to gain the confidence and resilience to keep working on hard things together ("Work that matters", as Tim O'Reilly once said), whether in the schoolyard, at the family dinner table, or on a global scale.

In a way, there's some symmetry in this equation. Some poetry too. Finding confidence and resilience is in the meta-purpose of MuSo: to help everyone keep working together — joyfully, purposefully, and playfully — until we get the good stuff right.

//

This post on LinkedIn (link)
TIME's 100 Greatest Places, 2024, MuSo: https://time.com/6992399/museum-of-solutions/
The whole list: https://time.com/collection/worlds-greatest-places-2024/

* During MuSo’s construction I almost stepped off a scaffolding into an open 9-story stairwell.

“Nothing I have seen — in photographs or in real life — ever cut me as sharply, deeply, instantaneously. When I looked at these images, something broke. Some limit had been reached.”
Susan Sontag, on her reaction to seeing images from the Nazi atrocities in Europe, from her seminal 1977 book On Photography. Via Diverting Focus: Trump is already numbing us to the horrific images his plans would create, by Philip Kennicott. Washington Post, July 4, 2024. (Diverting Focus is the headline in the print edition.)
Kennicott reflects on the power of documentary photography to act as a kind of “photographic concience” in society and Trump's efforts to desensitize us to its effects.

Incremental

I have a great respect for incremental improvement, and I've done that sort of thing in my life, but I've always been attracted to the more revolutionary changes. I don't know why. Because they're harder. They're much more stressful emotionally. And you usually go through a period where everybody tells you that you've completely failed.
Steve Jobs, via Steve Jobs in 1994: The Rolling Stone Interview by Jeff Goodell, June, 1994

Announced today: Director of the Museum of Solutions, Mumbai (MuSo)

FOR IMMEDIATE RELEASE
Museum of Solutions, Mumbai
May 10, 2023

Today we are proud to announce the appointment of Michael Peter Edson as the Chief Museum Officer (museum director) of the Museum of Solutions. Edson, an internationally renowned museum professional, will be responsible for leading the museum’s mission to inspire and empower young people to solve the world’s most pressing problems.

“Mike has been a long-time friend and supporter of MuSo,” said Tanvi Jindal the museum’s Founder. “He is a visionary and empathetic leader with a passion for the social impact of museums. Mike’s creative drive and his deep commitment to the rights and capabilities of young people make him an ideal leader for our organization.”

With over 30 years of experience in museums, Edson has long been at the forefront of transformational change in the cultural sector. Edson was formerly the Director of Web and New Media Strategy for the Smithsonian Institution, the world’s largest museum and research complex in Washington, D.C., and he was the co-founder of the Museum for the United Nations - UN Live, where he forged a new vision to catalyze global effort towards the sustainable development goals of the U.N.. Edson is a frequent speaker on the topic of technology, culture, and social change, and he has been active as a consultant and collaborator in over 20 countries.

“MuSo is a groundbreaking initiative: full of global significance, but founded on a true love for the people and future of Mumbai,” said Edson. “The world is changing quickly and museums are changing too. Traditionally, museums have looked backward at the past through the eyes of a few experts — today, museums are looking toward the future, inspired to make a better world with and for the communities they serve. I am honored to be joining the Museum of Solutions at this important time.”

Mike will join the team full-time in August.

About MuSo

The Museum of Solutions (MuSo) is a new, state-of-the-art museum in Mumbai, India, dedicated to inspiring and empowering people to solve the world’s most pressing problems. MuSo’s exhibits and programs will explore a variety of topics, including climate change, poverty, and inequality through hands-on exploration and playful learning. The museum will open its new, purpose-built 100,000 square foot facility in the heart of Mumbai's Upper Parel district in 2023.
Press release, Museum of Solutions, May 10, 2023 (via LinkedIn)
A small picture gallery about the museum is here (my photos).

MuseumNext Interview: Culture, activism, and the big Frikin' Wall

Jim Richardson and Tim Deakin published a long interview with me on the MuseumNext website in advance of the Green Museum Summit.

As a former Director of Web and New Media Strategy for the Smithsonian Institution and co-founder of the Museum of the United Nations – UN Live, Michael Peter Edson’s career has often been intertwined with the big issues over the last 30 years.

He explains to MuseumNext why the landscape has changed for museums and how passivity is no longer an option in the face of urgent issues like climate change. Instead, he advocates for new and dynamic forms of activism in order to have a “consequential impact on the course of the Anthropocene”.

Video and slides/links for NEMO webinar, Create Dangerously: Museums in the Age of Action

A quick post here with some links I’ll mention in tomorrow’s Feb. 14 Webinar for NEMO – the Network of European Museum Organizations: Create Dangerously: Museums in the Age of Action.

Video of the talk and Q&A

Slides: Google Slides / slides in a static PDF format

Recommended books/articles

Below are some of the books/articles I recommend towards the end of the talk, more-or-less in order of appearance.

Please get in touch if you have any questions or suggestions!

On the edge of collapse

The Rite of Spring was a revolutionary work for a revolutionary time. Its first performance in Paris [in 1813] was a key moment in cultural history – a tumultuous scandal.

Written on the eve of the first world war and the Russian revolution, the piece is the emblem of an era of great scientific, artistic and intellectual ferment. No composer since can avoid the shadow of this great icon of the 20th century, and score after score by modern masters would be unthinkable without its model.

The Rite of Spring has survived many trials in its first 100 years, not excluding the notorious premiere, during which Nijinsky's provocative choreography elicited such a volume of abuse that the music itself was frequently inaudible. Initial performances – even Stravinsky's own – of this immensely complex score were often on the edge of collapse, but the piece is now part of the international orchestral repertoire and the greatest risk it faces today, paradoxically, is routine renditions which make a work which should shock seem safe and easy.

George Benjamin, How Stravinsky's Rite of Spring has shaped 100 years of music, The Guardian, 29 May 2013

Set for chaos

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“The United States is heading into its greatest political and constitutional crisis since the Civil War, with a reasonable chance over the next three to four years of incidents of mass violence, a breakdown of federal authority, and the division of the country into warring red and blue enclaves. The warning signs may be obscured by the distractions of politics, the pandemic, the economy and global crises, and by wishful thinking and denial. But about these things there should be no doubt:

First, Donald Trump will be the Republican nominee for president in 2024. The hope and expectation that he would fade in visibility and influence nave been delusional. …

Second, Trump and his Republican allies are actively preparing to ensure his victory with whatever means necessary. …

The stage is thus being set for chaos.
The Opinions Essay / Opinion: Our constitutional crisis is already here, by contributing columnist Robert Kagan. Washington Post, September 26, 2021.

From a 6,000 word piece in Sunday’s Washington Post. I was glad to see this published — a very unusual (the Post’s editors seemed to barely knew where to put it), comprehensive, and forceful “long read” that attempts to make sense of this dangerous moment in America. The sense of doom, of the walls closing in on us from every direction (political, cultural, educational, economic) feels very true to me.

A Trump victory is likely to mean at least the temporary suspension of American democracy as we have known it. We are already in a constitutional crisis. The destruction of democracy might not come until November 2024, but critical steps in that direction are happening now. In a little more than a year, it may become impossible to pass legislation to protect the electoral process in 2024. …

Today’s arguments…will seem quaint in three years if the American political system enters a crisis for which the Constitution offers no remedy. Most Americans — and all but a handful of politicians — have refused to take this possibility seriously enough to try to prevent it.

A sting in the tail

This failure [to develop a global vaccination program] is all the more glaring for another lesson that the pandemic revealed: Budget constraints don’t seem to exist; money is a mere technicality. The hard limits of financial sustainability, policed, we used to think, by ferocious bond markets, were blurred by the 2008 financial crisis. In 2020, they were erased.

The world discovered that John Maynard Keynes was right when he declared during World War II that “anything we can actually do, we can afford.” The sheer scale of the action was intoxicating. … If money was a mere technicality, what else could be done? Action on social justice, climate change, the Green New Deal, all seemed within reach.

[But] Keynes’s bon mot has a sting in its tail: We can afford anything we can actually do. The problem is agreeing on what to do and how to do it.”

What if the Coronavirus Crisis Is Just a Trial Run?, by economic historian Adam Tooze. New York Times, September 1, 2021