Baristas and customers under video-analyzed surveillance. Via https://www.reddit.com/r/TechnologyShorts/comments/1r7zkqh/this_coffee_shop_uses_ai_to_track_the/
Virtue
The secret fear of the morally depraved is that virtue is actually common, and that they’re the ones who are alone. In Minnesota, all of the ideological cornerstones of MAGA have been proved false at once. Minnesotans, not the armed thugs of ICE and the Border Patrol, are brave. Minnesotans have shown that their community is socially cohesive — because of its diversity and not in spite of it. Minnesotans have found and loved one another in a world atomized by social media, where empty men have tried to fill their lonely soul with lies about their own inherent superiority. Minnesotans have preserved everything worthwhile about “Western civilization,” while armed brutes try to tear it down by force.
If you're serious about making history
The aide [to President George W. Bush] said that guys like me were “in what we call the reality-based community,” which he defined as people who “believe that solutions emerge from your judicious study of discernible reality.” I nodded and murmured something about enlightenment principles and empiricism. He cut me off. “That’s not the way the world really works anymore,” he continued.
“We’re an empire now, and when we act, we create our own reality. And while you’re studying that reality -- judiciously, as you will -- we’ll act again, creating other new realities, which you can study too, and that’s how things will sort out. We’re history’s actors . . . and you, all of you, will be left to just study what we do.”
There's a liberal knee-jerk in us which is just repelled by this language, by this refusal of the fact-based reality. But if you're serious about making history this is exactly how you act. This is exactly how you act. This is the template of how you would understand the process of making change. Of course, it ends in disaster…
Reference slides for Hands On! conference talk: Youth, Megacities, and the New Museums of the Future
A long, excruciatingly comprehensive set of “reference slides” (and work in progress) from my short, November 2025 talk at the Hands On! Conference at the Eureka! National Children’s Museum conference Liverpool.
At some point I’ll boil this down into a shorter, 20-30 slide summary but for now I wanted to try to lay out the whole case in all its glory, warts and all.
Download/view
PDF
Slides (via Google Slides)
Contents
Intro/overview: Why build a children’s museum (or any kind of museum) now?
Interlude — 3 stories
The world we live in — cultural revolution and axiological rifts
What does this mean for young people?
What does this mean for our institutions and practice?
Change is possible
Questions I often get at this point
Helpful frameworks (tools for thinking and working together)
The Big Frikin’ Wall; Zuckerman Quadrant; Think Big, Start Small, Move Fast, Activism, & etc
The emergence of children’s rights and the rights of future generations
Leverage Points in a System (Donella Meadows)
Examples - real-world inspiration (~60 projects)
Current work – bringing the vision to scale
Conclusion
More context (cross post from LinkedIn)
Reference slides for "Youth, Megacities, and the New Museums of Tomorrow" — a short talk I gave at the Hands On! - International Association of Children in Museums conference in Liverpool in November.
I'm arguing here...laying out the evidence and rationale...that we are in the midst of a cultural revolution — a "phase change" in the functioning of the world — that is driving a wedge between young people and their human right to shape and enjoy a common future.
These changes affect all of us profoundly, and in response, I think that children's museums — all knowledge, memory, and "cultural" institutions, really — need to dramatically reconsider their purpose, scope and methods.
We need to up our game, and fast.
As Greta Thunberg told the European Parliament in 2019, seemingly a thousand years ago, "Everyone and everything has to change. But the bigger your platform, the bigger your responsibility. The bigger your carbon footprint, the bigger your moral duty."
C02 is a big driver of the cultural revolution(s) and "rift" but as I see it, the main challenge lies in the combinatory effects of climate change and biodiversity loss, digital (Big Tech) and biotech, concentrations of wealth and power, and the advent of a new kind of change (accelerating, tipping points, delays between cause and effect) that exceeds our human capacity to think, learn, and make wise decisions in an era that needs, as Zeynep Tufekci says, "all the sociological imagination we can get."
That's *a lot* to take in. It's a big problem space and a big "ask" to figure out a new way to work and act in such an uncertain time. But the great systems thinker Donella Meadows observed that paradigms in transition are actually easier to change.
And the good news is that there are loads of inspiring, practical examples to draw from for those who have the curiosity and imagination to think about our institutions and practice in new way. I've included over 60 examples of projects, exhibits, and strategies in these reference slides as well as a dozen or so frameworks and "thinking tools" that I've found particularly useful over the years.
What is the road ahead? I think it's to move beyond the idea that young people are small "future adults" to be educated and toward the idea that young people are legitimate and forceful civic actors with the rights, capabilities, and moral standing to shape the world on their own terms.
But to achieve this paradigm change, young people everywhere need dramatically better allies and institutions from the world of adults, and there are lessons here for all of museum and cultural practice.
"I came away both slightly terrified about the world young people are growing up in and inspired to do something about it" is how session chair Nick Woodrow, a Board member at Eureka! described my talk, and terrified and inspired is how I feel too ;)
All technologies
Contradictory, confusing, inaccurate
Link to U.N. Museum TEDx talk
For the convenience of some new collaborators, I dumped the video and transcript of my 2016 TEDx talk about the Museum for the United Nations onto a convenience page here:
Perhaps unsurprisingly, the theme of top-down & bottom-up change, cultural institutions as catalysts for the know-how and creativity of others (rather than the instution as an exclusive/proprietary authority), and citizen participation is still relevant (and a largely unfulfilled vision) today.
Near-valueless concepts
An Advanced Civilization
Only a void
Like the Russians in 1917, we live in an era of rapid, sometimes unacknowledged, change: economic, political, demographic, educational, social, and, above all, informational. We, too, exist in a permanent cacophony, where conflicting messages, right and left, true and false, fash across our screens all the time. Traditional religions are in long-term decline. Trusted institutions seem to be failing.
Techno-optimism has given way to techno-pessimism, a fear that technology now controls us in ways we can't understand. And in the hands of the New Obscurantists — who actively promote fear of illness, fear of nuclear war, fear of death, dread and anxiety are powerful weapons.
The supporters of the New Obscurantism have also broken with the ideals of Americas Founders, all of whom considered themselves to be men of the Enlightenment. Benjamin Franklin was not only a political thinker but a scientist and a brave advocate of smallpox inocula-tion. George Washington was fastidious about rejecting monarchy, restricting the power of the executive, and establishing the rule of law. Later American leaders - Lincoln, Roosevelt, King-quoted the Constitution and its authors to bolster their own arguments.
By contrast, this rising international elite is creating something very different: a society in which superstition defeats reason and logic, transparency vanishes, and the nefarious actions of political leaders are obscured behind a cloud of nonsense and distraction. There are no checks and balances in a world where only charisma matters, no rule of law in a world where emotion defeats reason—only a void that anyone with a shocking and compelling story can fill.
Unprecedented concentration of power
A very small substance
First of all, it's costly. If you want want to write a truthful account of anything you need to research, you need to gather evidence, to fact check, to analyze. That's very costly in terms of time and money and effort. Fiction is very cheap. You just write the first things that comes to your mind.
The truth is also often very complicated because reality is complicated, whereas fiction can be made as simple as you would like it to be, and people prefer usually simple stories.
And finally the truth can be painful. Whether the truth about us personally — my relationships, what I've done to other people, to myself or entire nations or cultures — whereas fiction, you can you can make it as attractive, as flattering, as you would like it to be.
So in this competition between truth, and fiction, and fantasy, truth is at a huge disadvantage.
If you just flood the world with information most information will not be the truth, and in this ocean of information if you don't give the truth some help, some edge, the truth tends to sink to the bottom, not rise to the top.
The reader must come armed
In the eighteenth and nineteenth centuries, print put forward a definition of intelligence that gave priority to the objective, rational use of the mind and at the same time encouraged forms of public discourse with serious, logically ordered content.
A written sentence calls upon its author to say something, upon its reader to know the import of what is said. And when an author and reader are struggling with semantic meaning, they are engaged in the most serious challenge to the intellect.
This is especially the case with the act of reading, for authors are not always trustworthy. They lie, they become confused, they over-generalize, they abuse logic and, sometimes, common sense.
The reader must come armed, in a serious state of intellectual readiness. This is not easy because [the reader] comes to the text alone. In reading, one's responses are isolated, one's intellect thrown back on its own resources. To be confronted by the cold abstractions of printed sentences is to look upon language bare, without the assistance of either beauty or community. Thus, reading is by its nature a serious business. It is also, of course, an essentially rational activity.
Kennicott reflects on the power of documentary photography to act as a kind of “photographic concience” in society and Trump's efforts to desensitize us to its effects.
The moral test of a society
It is time to put a surgeon general's warning on social media platforms, stating that social media is associated with significant mental health harms for adolescents. […]
Last fall, I gathered with students to talk about mental health and loneliness. As often happens in such gatherings, they raised the issue of social media.
After they talked about what they liked about social media — a way to stay in touch with old friends, find communities of shared interests and express themselves creatively — a young woman named Tina raised her hand. “I just don’t feel good when I use social media,” she said softly, a hint of embarrassment in her voice. One by one, they spoke about their experiences with social media: the endless comparison with other people that shredded their self-esteem, the feeling of being addicted and unable to set limits and the difficulty having real conversations on platforms that too often fostered outrage and bullying. There was a sadness in their voices, as if they knew what was happening to them but felt powerless to change it. […]
The moral test of any society is how well it protect its children. Students like Tina and mothers like Lori do not want to be told that change takes time, that the issue is too complicated or that the status quo is too hard to alter.
One of the most important lessons I learned in medical school was that in an emergency you don't have the luxury to wait for perfect information. You assess the available facts, you use your best judgment, and you act quickly.
MuseumNext Interview: Culture, activism, and the big Frikin' Wall
Jim Richardson and Tim Deakin published a long interview with me on the MuseumNext website in advance of the Green Museum Summit.
He explains to MuseumNext why the landscape has changed for museums and how passivity is no longer an option in the face of urgent issues like climate change. Instead, he advocates for new and dynamic forms of activism in order to have a “consequential impact on the course of the Anthropocene”.
One of the reasons
"Digitality" references for MuseumNext and Computers In Libraries
This week I’ll be speaking at the MuseumNext Green Museums Summit and Computers In Libraries (two separate conferences) about “digitality” and climate action in the cultural sector.
Here’s the gist of it: The climate emergency asks museums, libraries, and other heritage, knowledge, and memory institutions a series of tough questions about their purpose and relevance in society. How big can they work? Who do they involve? Who do they serve?
Compared to the scale and speed of the climate crisis and the mind-blowing scope of what we must accomplish together in the next 10, 20, and 30 years, what can the cultural sector do?
These questions are hard to discuss within the cultural sector. Though the humanistic, prosocial values in the sector are strong the sector’s institutions, in particular, are wary of disruption and have evolved to think in conservative, risk-averse ways. But the climate emergency acts like an X-ray or lie detector on institutional thinking, revealing gaps between values and practice that might go unnoticed when working on smaller concerns.
One of those gaps has to do with digital. Digital is currently a blind spot in our thinking about climate action, and in both of these talks I’ll argue that the museum and library sectors are operating with a confused and outdated concept of digitality that impedes our ability to think clearly about the kinds of impact we are obligated to create. An updated concept of what “digital” means in the 2020s — new tools, new skills (and learning to appreciate neglected old tools and skills) and a new understanding of the digital public sphere are all needed to help us find a new direction and unlock new capabilities within the sector and in the communities we serve.
But (or perhaps, and), going there — having a solid conversation about what digital is and can do requires us to question some tightly held assumptions about trust, disruption, and power.
Below are links to slides, references, and other useful/relevant information cited in the talks.
I’ll post slides transcripts from these talks ASAP.
Resources mentioned in the talks
Updates
From the Computers in Libraries Q&A:
Complicating the Narratives: What if journalists covered controversial issues differently — based on how humans actually behave when they are polarized and suspicious? Amanda Ripley, Solutions Journalism Network, 2018.Long Twitter Thread: “I’ve been thinking a lot about digitality recently…”
General intro stuff from first 10 minutes
The Year Man Becomes Immortal, Time.com (2019) — The Law of Accelerating Returns
A Weasel Just Shut Down The Large Hadron Collider, Business Insider, 2016)
The Big Frikin’ Wall, Adapted from Kathy Sierra. Notes here.
Serious in Singapore, New York Times, Tom Friedman (2011)
Winning Slowly Is the Same as Losing, Bill McKibben, Rolling Stone (2017)
Only 11 Years Left to Prevent Irreversible Damage from Climate Change, Speakers Warn during General Assembly High-Level Meeting. General Assembly, High-Level Meeting on Climate and Sustainable Development (2018)
No One Is Too Small to Make a Difference, Greta Thunberg (2021, also cited below)
When It’s Too Late to Stop Fascism, According to Stefan Zweig, George Prochnik, New Yorker (2017)
Aditi Juneja: “If you’ve wondered what you would’ve done during slavery, the Holocaust…you’re doing it now” (2017)
European climate and recovery initiatives
The European Commission has put €1.8 trillion on the table for the next 6 years’ work on The New European Bauhaus, pandemic recovery, and European Green Deal.
New European Bauhaus
A new EU initiative launched in 2021 to be the cultural front-end for the European Green Deal. “The New European Bauhaus initiative calls on all of us to imagine and build together a sustainable and inclusive future that is beautiful for our eyes, minds, and souls. Beautiful are the places, practices, and experiences that are: Enriching, inspired by art and culture, responding to needs beyond functionality; Sustainable, in harmony with nature, the environment, and our planet; Inclusive, encouraging a dialogue across cultures, disciplines, genders and ages.”Pandemic recovery
€807 billion for 7 priority areas, including cohesion, resilience, natural resources/environment.Green Deal
Targets 55% reduction in greenhouse gas emissions by 2030, and by 2050: “economic growth decoupled from resource use”, carbon neutral, and “no person and no place left behind”.
Workshop notes (Digital, Culture, and the Transformation of Europe)
Product Pinocchio, via GameStorming
Farhad Manjoo: “A bag of mixed emotions”
Why Tech Is Starting to Make Me Uneasy, Farhad Manjoo, 11 October 2017.
“In 2007, when Mr jobs unveiled the iPhone, just about everyone greeted the new device as an unalloyed good. That's no longer true. The state-of-the-art, today, is a bag of mixed emotions. Check might improve everything. And it's probably all so terrible in ways we're only starting to understand.”
Reactions to Trump withdrawing the US from the Paris accord
Trump Will Withdraw U.S. From Paris Climate Agreement, New York Times, 1 June 2017.
Symposium: What is the museum’s role in a burning world? Politiken, 27 June 2017 (see also slides in bullet below)
Field Museum and Natural History Museum response — see slide 89 of Shaking Hands with the Future: Museums and Heritage at a Moment Full of Change (this link will take you right there)
Teen Vogue, Weather Channel, Steak-Umm — slides 90 - 100. Here’s an interview with Steak-Umm Social Media Manager Nathan Allebach (2018)
Museums and libraries fight ‘alternative facts’ with a #DayofFacts, Washington Post, 17 February 2017
Pew Research
I cranked through about 10 years of Pew Research Center reports in trying to figure out the evolution of our concept of digitality over the years. The first link, Visions of the Internet in 2035 | Pew Research Center, was particularly useful for gaining some insight into how “experts” conceptualize the role of information technology in society. That being said, I was dismayed, but not surprised, to see so few mentions of the climate emergency in any of these reports. Overall, these Pew reports reminded me of how essential and empowering the Internet is in so many people’s lives.
Here are a handful of the most useful reports. The full list is on this spreadsheet.
Visions of the Internet in 2035 | Pew Research Center (2022)
How Gen Zers, Millennials react to climate change content on social media | Pew Research Center (2021)
The future of democracy and civic innovation | Pew Research Center (2020)
Predictions from experts about the next 50 years of digital life | Pew Research Center (2019)
Activism in the Social Media Age | Pew Research Center (2018)
“Cataloging projects”
I put this spreadsheet together after reviewing 1000 pages of my own notes on digitality, 30+ reports from the Pew Research Center from the last 10 years, and notes from our November 2021 workshop on cultural-sector climate action.
There are three tabs
References lists 323 digital-related sites, apps, technologies, concepts, patterns, phenomena, and attributes that I’ve tagged, subjectively, with some adjectives like prosocial, civic, empowering, and dangerous.
Sorted by tag count shows each tag on its own column, and then a list of all the digital-related things that have that tag. You can hover your mouse over each cell to see a note and link (if there is one)
Link to sources shows a list of 89 articles, books, and references mentioned on the References tab
The empowering side of digitality
See the “empowering” projects in the first column here (Google Sheets).
Slides: Dark Matter (2014)
Slides: The Age of Scale (2013)
The Dark Side
Slides (with lots of links and references): The Web We Want, Dealing with the Dark Side of Social Media (2020).
Also this Ignite Talk for the Museum Computer Network conference (video, 2019)
Disruption Theory
What Is Disruptive Innovation? Christensen, Raynor, McDonald, Harvard Business Review (2015)
The Innovator's Dilemma, Clayton Christensen, (2003 reprint)
Video book summary: The Innovator’s Dilemma by Clayton Christensen (2015)
Lecture: Clayton Christensen, The Innovator’s Dilemma (2016)
Books, Articles, Videos
A big long list of relevant resources in this spreadsheet here, and a handful of the most relevant below.
No One is Too Small to Make a Difference, Greta Thunberg (2021)
Hot Money, Naomi Klein (2021)
Digital Democracy, Analogue Politics: How the Internet Era is Transforming Politics in Kenya, Nanjala Nyabola (2018)
What is Web 2.0? Design Patterns and Business Models for the Next Generation of Software, Tim O’Reilly (2005)
The Wikipedia Revolution: How A Bunch of Nobodies Created The World's Greatest Encyclopedia, Andrew Lih (2009)
Here Comes Everybody: The Power of Organizing Without Organizations, Clay Shirkey (2008)
Twitter and Tear Gas: The Power and Fragility of Networked Protest, Zeynep Tufekci (2018)
Keynote with Meta Knol: The Messy Stuff Wins
How to Create a City of Science, a keynote by Meta Knol & me for the KM World 2021 conference back in November, is about the development of the digital/physical concept for the Leiden 2022 European City of Science initiative, which Meta directs.
Aside from the revelation of her team’s astonishing, 365-days of community-owned and community-led programming, two key moments from Meta’s remarks really stand out for me.
The messy stuff wins
At 18:44, Meta talks about her realization (sparked by some research and thinking I did in response to this tweet) that the messy stuff — content and engagement that is authentic, original, and intuitive — wins out over the steady and predictable “fixed formats” often preferred by traditional organizations.
Let go of the frameworks you learned in school
The other moment that sticks out for me comes at 21:10 where Meta talks about abandoning the traditional frameworks of target groups and “pre-fixed media strategies.”
The Leiden 2022 European City of Science formally opens in a public webcast at 2pm CET Saturday.
