Leo Laporte: Maybe what he's thinking is Mark Zuckerberg created Facebook to connect and everything like that. It was used against us in our elections by the Russians particularly to convince people not to vote or to stay at home mostly or to vote for somebody in particular. To me that was the come-to-Jesus moment where somebody figured out how to use social media in a very powerful way and they understood it but Zuckerberg did not and it took Facebook off guard, and at first they denied it even happened. Finally of late they've admitted yeah that's what happened.
Larry Magid: I think part of the problem for consumers is that most of us don't know how it works. We know that there are algorithms…
Leo Laporte: But do you think Zuck [Mark Zuckerberg] does is the question?
Larry Magid: That's what I'm saying, I assume that Zuck does, but maybe he doesn't fully understand it.
1-There is no cheap way to do content moderation well at scale;
2-It’s not clear how to do it much better at scale with a lot more investment but;
3-It’s guaranteed to be done badly at the level of investment—as a cost center—it gets now.
My opening video for the J. Boye conference in Philadelphia, May 7, 2014.
[Correction: the Triangulum galaxy is 400 million billion *kilometers* across, not light years. 400 million billion km = about 42,000 light years.]