Paul Taylor describes the disconnect between the abilities of a tenant with a new smartphone and the capabilities of the property managers.
Welcome to a new breed of resident. Residents who live digital lifestyles that are completely out of sync with the operating system of the landlord.
Paul is the 'innovation coach' at The Bromford Group, which supports innovation for a British housing association. @PaulBromford
I was just asked a question about how we should be thinking about “mobile”. The question came with some assertions that made me think the person was thinking about mobile mostly as a content consumption device. This was my very very very quick answer.
[I’ll need to flesh these out later to get the quotes right.]
- Most of the world will experience the Internet through a mobile device (via H. Rheingold, Smart Mobs, in 2002!!!)
- Moore’s law and its cousins are pushing these devices towards INSANE amounts of speed/power/low cost. (Even if you think Moore’s law is plateauing)
- “real time cloud-based intelligence delivered to mobile applications with algorithmic intelligence” is the 21st century data challenge, Tim O'Reilly, from keynote at 2010 MySQL conference
- Think about the mobile device not as a content consumption device but as a sensor rich platform that knows where it is, temperature, altitude, tilt/rotate/yaw, high rez picture/video. See Cory Doctrow “would you rather be the barcode or the scanner” essay from Make magazine and elsewhere
- “The odds that an event of historical [or scientific] significance will be witnessed by an individual with a high-rez camera on internet connected mobile device have gone from zero to almost certainty…” paraphrase Clay Shirky, Cognitive Surplus (I think)
- Brand (or Institution)-to-consumer interactions matter less than consumer-to-consumer interactions, and these kinds of interactions are becoming ubiquitously mobile.